Privacy Policy
Last updated: June 21, 2025. Your privacy and data security are our top priorities.
Our Commitment to Your Privacy

At Khelostar, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our gaming platform.

Types of Data We Collect

We collect various types of information to provide you with the best possible gaming experience and to ensure the security and integrity of our platform. The information we collect includes both personal and non-personal data that helps us understand how you interact with our services.

Personal information includes data that can be used to identify you directly or indirectly. This encompasses your name, email address, phone number, date of birth, and payment information when you create an account or make transactions on our platform. Kami juga mengumpulkan informasi yang Anda berikan secara sukarela saat berinteraksi dengan layanan pelanggan kami atau berpartisipasi dalam survei dan promosi.

  • Account registration information including name, email, phone number, and date of birth
  • Payment and financial information for deposits and withdrawals
  • Gaming activity data including game preferences, session duration, and performance statistics
  • Device information such as IP address, browser type, and operating system
  • Communication records including support tickets and chat logs
  • Location data for compliance with local gaming regulations

We also collect technical information automatically when you use our services. This includes your IP address, device identifiers, browser information, operating system details, and usage patterns. This data helps us optimize our platform performance, detect security threats, and ensure compliance with applicable laws and regulations.

How We Use Cookies and Tracking Technologies

Cookies and similar tracking technologies are essential tools that help us provide you with a personalized and secure gaming experience. We use various types of cookies to enhance functionality, analyze user behavior, and maintain security across our platform.

Essential cookies are necessary for the basic functionality of our website and cannot be disabled. These cookies enable core features such as user authentication, security measures, and basic navigation. Without these cookies, our services cannot function properly, and certain features may become unavailable.

  • Authentication cookies to maintain your login session securely
  • Performance cookies to analyze website usage and improve user experience
  • Security cookies to detect and prevent fraudulent activities
  • Preference cookies to remember your gaming settings and customizations
  • Analytics cookies to understand user behavior and platform performance

You can control cookie settings through your browser preferences, but please note that disabling certain cookies may limit your ability to use some features of our platform. We also use web beacons and similar technologies to track email interactions and measure the effectiveness of our communications.

Data Protection and Security Measures

The security of your personal information is of paramount importance to us. We implement comprehensive security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. Our security framework includes both technical and organizational safeguards that meet or exceed industry standards.

We employ advanced encryption technologies to protect data both in transit and at rest. All sensitive information, including payment details and personal data, is encrypted using industry-standard SSL/TLS protocols. Our servers are hosted in secure data centers with physical security measures including biometric access controls, surveillance systems, and environmental monitoring. Sistem keamanan kami dipantau 24/7 oleh tim ahli yang berpengalaman dalam deteksi dan respons terhadap ancaman keamanan siber.

  • 256-bit SSL encryption for all data transmission
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Secure payment processing through certified providers
  • Data backup and disaster recovery procedures
  • Employee training on data protection and privacy policies

Access to personal information is strictly limited to authorized personnel who require it for legitimate business purposes. All employees undergo background checks and sign confidentiality agreements. We regularly review and update our security measures to address emerging threats and maintain compliance with evolving privacy regulations.

Your Rights and Data Control

We believe in transparency and giving you control over your personal information. You have several rights regarding the data we collect and process, and we are committed to facilitating the exercise of these rights in accordance with applicable privacy laws.

You have the right to access, update, or delete your personal information at any time. You can review and modify most of your account information through your user dashboard, or you can contact our support team for assistance with more complex requests. We will respond to your requests within the timeframes required by applicable law.

  • Right to access your personal data and obtain copies of information we hold
  • Right to correct inaccurate or incomplete personal information
  • Right to delete your account and associated personal data
  • Right to restrict or object to certain types of data processing
  • Right to data portability for information you have provided
  • Right to withdraw consent for voluntary data processing activities
Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share certain information with trusted partners and service providers who assist us in operating our platform and providing services to you. All such sharing is conducted under strict contractual obligations that require these parties to protect your information and use it only for specified purposes.

We may share information with payment processors to facilitate transactions, with security services to prevent fraud, and with legal authorities when required by law or to protect our rights and the safety of our users. Any data sharing is done in compliance with applicable privacy laws and our internal data protection policies.

International Data Transfers

As a global gaming platform, we may transfer your personal information to countries outside of India for processing and storage. When we do so, we ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws. We use standard contractual clauses and other approved mechanisms to ensure your data receives adequate protection regardless of where it is processed.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through email or by posting a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy
If you have any questions about this privacy policy or our data practices, please contact us:

Email: [email protected]
Phone: +91 80-4567-8900
Address: Khelostar Gaming Private Limited
Tech Park, Electronic City Phase 1
Bangalore, Karnataka 560100, India